Contact us

Standard check-in: Our standard check in time is 4pm at all Locke aparthotels. Our front desks are manned 24-7, so you can arrive at any time after this. If you're planning to arrive later than 11pm, please let us know in advance, as a House Host may need to unlock the main doors for you. 

Early check-in: If you'd like to get the keys a little earlier, early check in at 2pm is available for an additional fee of €10/ £10/ 12 CHF, subject to availability. To avoid disappointment, book your early check in when making the booking. If requested closer to arrival, we recommend checking with the property at least 48 hours before arrival to ensure early check in is still available. This can be booked through Live Chat.

Standard check-out: Our standard check out time is 11am at all of our Locke aparthotels. We offer a contactless check out service, so feel free to leave at any time before this. 

Late check-out: If you'd like to snooze a little longer, late check out at 1pm is available for an additional fee of €10/ £10/ 12 CHF, subject to availability. We advise where possible to check with the property upon arrival, alternatively this can be booked through our Live Chat below:

If you're a member of the Locke Community and book using your promo code, you'll get early check in and late check out added automatically to every stay. You can join the Locke Community here.

Locke welcomes guests and their furry friends for stays at all properties for a one-off fee of £40 / €40 / CHF 40.This cost includes deep-cleaning, plus toys and treats, a dog bowl and door hanger to use during your stay, and is available at all Locke properties, in all apartment types.

However, we do have some house rules, to keep you, your dog, and our other guests happy:

• One dog per room
• Dogs 30kg and under 
• One flat fee of £40 / €40 / CHF 40 per dog stay (includes deep cleaning, treats and toys).
• All guests with pets must sign the Locke Pet Waiver form when checking in
• A dog bowl and furry friend door hanger are provided as part of the package, but are to be left at the property upon check-out
• Dog beds are available on request (but not guaranteed). 

We reserve the right to ask any guests with pets to leave if the pet is causing damage to the room or is causing a nuisance to other guests.

If you're planning on bringing a dog along with you, please let one of the team know via Live Chat.

Chat to us.

For more info, head to our dog friendly accomodation page.

Some Locke properties have limited on-site parking spaces available for an extra fee, subject to availability.

Properties with on-site parking:

• Turing Locke, Eddington (£15 p/n)
• Schwan Locke, Theresienwiese (25€ p/n)
• WunderLocke, Sendling (€10 p/n)
• Ember Locke, Kensington (£40 p/n)
• Locke am Platz, Enge (CHF 40 p/n)
• Locke de Santa Joana (35€ p/n)

Properties with no on-site parking:

• Leman Locke, Aldgate 
• Buckle Street Studios by Locke, Aldgate
• Locke at Broken Wharf, Millennium Bridge
• Bermonds Locke, Tower Bridge
• Zanzibar Locke, Ha'penny Bridge 
• Beckett Locke, North Docks
• Whitworth Locke, Civic Quarter 
• Eden Locke, George Street
• Locke at East Side Gallery, Friedrichshain 

To book a space, connect to one of the team via live chat.