Help centre | Arrival and departure

What time is check in and check out?

Standard check-in: Our standard check in time is 4pm at all Locke aparthotels. Our front desks are manned 24-7, so you can arrive at any time after this. If you're planning to arrive later than 11pm, please let us know in advance, as a House Host may need to unlock the main doors for you. 

Early check-in: If you'd like to get the keys a little earlier, early check in at 2pm is available for an additional fee of €10/ £10*/ 12 CHF, subject to availability. To avoid disappointment, book your early check in when making the booking. If requested closer to arrival, we recommend checking with the property at least 48 hours before arrival to ensure early check in is still available. This can be booked through Live Chat.

Standard check-out: Our standard check out time is 11am at all of our Locke aparthotels. We offer a contactless check out service, so feel free to leave at any time before this. 

Late check-out: If you'd like to snooze a little longer, late check out at 1pm is available for an additional fee of €10/ £10*/ 12 CHF, subject to availability. We advise where possible to check with the property upon arrival, alternatively this can be booked through our Live Chat below:

If you're a member of the Locke Community and book using your promo code, you'll get early check in and late check out added automatically to every stay. You can join the Locke Community here.

*Please note: At Locke at Broken Wharf, Early Check-In and Late Check-Out are priced at £20 each.